Monday, November 17, 2008

OTRS on SLES 10SP2 32bit

Migrating OTRS 2.28 to a new server
then upgrading to OTRS 2.3

To install OTRS in SLES 10sp2 you need to instal some extra perl-gd packages.
The packages can be installed form the SLES10SDK-x86 SP2 DVDs
I managed to find an online repository using google search.

Once you have the packages you must manually install all the "Perl-gd-*" packages
for some reason they wont install automatically (well they wouldnt for me when i attempted to install otrs from the rpm file)

Anyways, once all the perl-gd packages are installed you can then install otrs.
double click on the rpm and away you go.
You will be prompted to install some extra packages, this will be done automatically.

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